Insurance Tech Virtual Conference

Next Step in your Digital transformation Journey

14 - 15 December 2020 | Virtual Conference

About The Event

About The Event

Transforming your insurance business has become a need of the hour!

New situations and scenarios have allowed insurance companies to break conventional barriers and start thinking differently to transform their businesses. The surge of InsurTech has opened up new business models, strategies and cutting-edge technologies to leap onto the next stop in your digital transformation journey.

To keep pace with the competition, insurance companies need to transform at a rapid speed. Not sure, how you can travel this transformation journey?  

Join our Insurance Tech Virtual Conference on 14 -15 December 2020 inviting 30+ insurance technology experts to share their latest strategies, insights, solutions and innovations to drive your insurance transformation journey!

Meet decision-makers from across the entire insurance value chain, with 150+ leaders from technology, innovation, data, analytics more.

Key Highlights

  • New world, new customers, new solutions – Better customer experiences, Customer Engagement Models, Chatbots/Conversational Bots, Omni-Channel Support
  • Digital Insurance Disruption - Leverage technologies such as analytics, blockchain and cloud
  • AI/ML, IOT and Big Data in insurance
  • Process Transformation – RPA, Legacy modernization, automated compliance and more  
  • Claims Transformation Roadmap & Virtual Claims Handling

Who Should Attend

The event will witness the perfect blend of leadership across the insurance sector who are looking to gain insights and wish to stay ahead in their digital transformation journey.

The attendee mix will observe CIOs, CTOs, CEOs, VP, Directors, Heads, and managers from the insurance domain including Brokers/agents, Retail agents, Claim Adjusters, Underwriters, Actuaries and more..

Event Speakers

Speaker acquisition is ongoing! If you wish to participate as a speaker for the event, write to us on marketing@altaworld.tech

Lisa Wardlaw

Lisa Wardlaw
Chief Financial Officer
Farmers Insurance

Donna Jermer

Donna Jermer
SVP, Marketing
iptiQ by Swiss Re

Robin Kiera

Dr. Robin Kiera
Founder
Digitalscouting

Emilio Figueroa

Emilio Figueroa
Chief Insurance Officer
Foresight Risk and Insurance Services

Mark Reider

Mark Reider
Head of Innovation
NFP

Tracey Sharis

Tracey Sharis
SVP
Ironshore

Michael Cavanaugh

Michael Cavanaugh
Director of Underwriting
Boost Insurance

Mark A. Jardin

Mark A. Jardin
Senior Vice President
Insurance Program Managers Group

Monica Maria Sanchez

Monica Maria Sanchez
EVP Chief Information Officer
United Insurance Company

Rao Tadepall

Rao Tadepall
CIO
Seibels

Dipu KV

KV Dipu
President - Head Operations, Communities & Customer Service
Bajaj Allianz General Insurance

Anne Coulombe

Anne Coulombe
Head of Data Protection
MassMutual

Lori Pon

Lori Pon
Director, Claim Transformation
The Auto Club Group

John Bodrozic

John Bodrozic
Co-Founder
HomeZada

Sebastian Dewhurst

Sebastian Dewhurst
Business Development
EASA Software

Vanessa Sammy

Vanessa Sammy
Head of Risk Transfer Strategy
Caresyntax

Erin-Wilson

Erin Wilson
Enterprise Business Development Manager
Zipwhip

Mark Leonard

Mark Leonard
EVP, Customer Success,
Interactions

Sarah Wiley

Sarah Wiley
Group Vice President,
Sound Physicians

Kerin Torpey Bashaw

Kerin Torpey Bashaw,
Senior Vice President,
The Doctors Company

Dustin Yoder

Dustin Yoder
CEO
Sureify

ShawnMarie Frazier

ShawnMarie Frazier
Program Director & Domain Lead, Insurance and Financial Industries
Quantiphi

Dawnmarie Black

Dawnmarie Black
Regional Director Northeast US
Lloyd’s

Douglas Gahagan

Douglas Gahagan
Executive Vice President & Partner
Axon Underwriting, LLC

Meredith Barnes-Cook

Meredith Barnes-Cook
Head of Global Insurance
Ushur

Rekha Skantharaja

Rekha Skantharaja
President & CEO
Tangram Insurance

Meg McKeen

Meg McKeen
Founder & Chief Confidence Builder
Adjunct Advisors LLC

Charles Blanchet

Charles Blanchet
VP of Solutions
ICEYE

John Fohr

John Fohr
CEO & Co-founder
TrustLayer

Andrea	Hatch

Andrea Hatch

Vice President, Customer Advisory Services
Sureify

Krystina Murawski

Krystina Murawski

Assistant Vice President
iptiQ by Swiss Re

Event Schedule

Here is our event schedule

Agenda is subject to change, keep visiting this space for most updated event schedule!

Virtual Registration and Networking

Getting Acquainted with the virtual conference platform

Welcome Note by Altaworld

Opening remarks by Chairperson


Transformation in insurance leadership

We are witnessing a fast-paced change, unprecedented challenges, of a shift from the mechanistic to the humanistic approach, from command-and-control to observe-and-adapt approaches, from the heroic-all-knowing leader to a humbly-cohesively guide and advisor. In this context, observation, collaboration, reliance on collective genius, openness to new ways of doing things, recalibration to constantly adapt and adopt new practices for organizations to meet their evolutionary purpose become paramount. What to do to embrace the outer change without letting fear of the inner change hinder the potential of transformations?


Monica Maria Sanchez, EVP, Chief Information Officer, United Insurance Company

Change in insurance world

Transformation is not just reserved for insurance business models, products and technology. Join for a session discussing traditional insurance leadership models and how we also need to transform these inherent models as an integral part of the overall transformation journey. Key focus will be on creating digital dexterity across your leadership teams combined with a deep dive on creating latitude versus traditional functional longitude for insurance leaders.

Lisa Wardlaw, Chief Financial Officer, Farmers Insurance

Sebastian Dewhurst

Managing your models in the age of Digital Transformation – spreadsheets, machine learning models and more…

EASA is a low-code platform which enables companies to rapidly build and publish “fit for purpose” applications. Unlike other low-code platforms, however, EASA enables application builders to leverage existing assets - from pricing tools in Excel (often with macros and VBA), to predictive analytics models created in Python - as "logic engines" for the apps they publish. This approach enables enterprise-grade apps to be deployed that incorporate complex business logic and intellectual property, and completely eliminates the need to recreate the logic that already exists in tools such as Excel. Customers include AIG, Marsh, and Zurich

Sebastian Dewhurst, Business Development, EASA Software


Session Title: Assessing and Overcoming the Hurdles

Panel Discussion: Digitized approaches by insurers to mitigate risk and on-time delivery of projects

Join us for an open discussion on digital innovation – what it can and can’t do (alone) to improve enterprise risk management and better patient outcomes. As insurers have learned, digital approaches can remove the places where humans are prone to error and control failures by mitigating risks. However, enterprise solutions alone do not create “default success” for patient outcomes and the rise of partnerships centered on tech enabled risk management strategies are proving to be fertile ground for insurtech growth and behavioral change strategies that require partnerships across insurers, providers, and medical device solutions.

Moderator: Vanessa Sammy, Head of Risk Transfer Strategy, Caresyntax

Panellists:

Kerin Bashaw, Senior Vice President, The Doctors Company

Sarah Wiley, Group Vice President, Sound Physicians

John Fohr, Co-Founder & CEO, Trustlayer

Networking Break

How UX Benchmarking is being applied to digital insurance distribution models in creating better customer engagements

When it comes to understanding the competitive landscape, insurers regularly benchmark their products, pricing, and features to prioritize and define roadmaps. Actuaries analyze lapse rates and expense ratios to understand how they're performing compared to the rest of the industry. But what about applying that same approach to measuring the user experience of customer-facing insurance websites? Donna will share how her company recently completed a deep-dive of two key steps in the insurance-buying process and used benchmarking against 3 other life insurance insuretech sites to understand the strengths and weaknesses across the industry -- defining a research-driven approach to making UX changes. You will learn: what UX is, new approaches, research and study techniques, and the benchmark study results. If you are interested in superb content that shares new knowledge and new insights…plan now on attending.

Donna Jermer, Head of Marketing, Senior Vice President, iptiQ Americas by Swiss Re

Krystina Murawski, Assistant Vice President, iptiQ Americas by Swiss Re

Dustin Yoder

Life Insurance in 2025

Life insurers frequently talk about “innovation” and “transformation” - but where will these lofty ideals take us? What will the industry look like in 2025? This session will explore the current life market through the lens of incoming data points and market requests, with the goal of ultimately showcasing the probable future of life insurance distribution, product development , and data usage. Sureify will look at the trends and where they will lead as models mature. We will forecast what insurers should be considering today to stay competitive as they forge into the future.

Dustin Yoder, CEO, Sureify

Erin-Wilson

Increasing Engagement with text messaging in the insurance industry

Now more than ever, insurers and brokers are having to rethink the effectiveness of their customer-engagement strategies. It begs the question, are insureds being met on the digital channel they most prefer? Join Erin Wilson to learn about how our current environment has accelerated the demand for two-way texting across claims, distribution, policy admin, renewals, billing and more. She’ll share new data that shows consumers’ increasing preferences for texting with businesses, both during the Coronavirus pandemic and into the future, and share stories from insurers who have found positive results after implementing texting into their workflows, such as how they: Increase customer contact rates, boost NPS scores, accelerate claims cycles by days, reduce compliance risks and more.

Erin Wilson, Senior Account Executive, Zipwhip

Panel Discussion: Reimagine the Future of Insurance


Join in a candid discussion among industry leaders as they reimagine the future of insurance, sharing their insights into the role technology will play in driving business outcomes, and maximizing the client, carrier and agent experience as they interact within the insurance ecosystem.


Moderator: Meg McKeen, Founder, Adjunct Advisors LLC

Panellists:

Emilio Figueroa, Chief Insurance Officer, Foresight Risk and Insurance Services

Lori Pon, Director, Claim Transformation and Claim Service Center, The Auto Club Group

Michael Cavanaugh, Director of Underwriting, Boost Insurance

Meredith Barnes-Cook, Head of Global Insurance, Ushur

Closing remarks by Chairperson

End of Conference & Open Networking

Virtual Registration and Networking

Getting Acquainted with the virtual conference platform

Welcome Note by Altaworld

Opening remarks by Chairperson



Session Title: Technological Disruption in the Insurance sector

Digitization & customer experience in the new normal

Digitization and CX are 2 side of coin; How Digitization is helping organisation in Covid. Digitization and Adoption of it to improve CXl; New CX in post Covid world. How Bajaj Allianz is using technology in Digitization and CX?

KV Dipu, President, Head of Operations & Customer Service, Bajaj Allianz General Insurance

Robin Kiera

How to sell insurance in the 21st century

Socio-demographics divide consumers into different groups that distinctively contribute to the market’s disruption. Their demands, together with the fast-paced growth of technology require modern sales strategies that lead to countless digital products and services. The new normal opened even more doors to digitalization and there is no way it could be stopped.

Dr. Robin Kiera, Founder, Digitalscouting

Lowering operating expense and driving accuracy through Intelligent Services

Accelerate critical business processing across the insurance value chain through a combination of AI-driven processes and HILs (Humans in Loop). Deliver operational efficiency and accuracy while lowering expense from acquisition to claims and the areas in between.

ShawnMarie Frazier, Program Director & Domain Lead, Insurance and Financial Industries, Quantiphi

Panel Discussion: Keys to success in Insurance Innovation

For InsurTechs to be successful it is extremely important to have a business problem and a value proposition. In this session we will discuss what else are key critical success factors for today’s Insurtechs. We discuss types of Insurtechs and the various areas in the Insurance value chain. We will also discuss various ways InsurTechs can work with Insurers. Which Emerging Technologies that are leading the InsurTech revolution? Finally how the current Pandemic accelerated the Insurance Digital Transformation.

Moderator: Rao Tadepall, Chief Information Officer, Seibels

Panellists:

Mark Leonard, EVP, Customer Success Interactions

Andrea Hatch, Vice President, Customer Advisory Services, Sureify

Mark A. Jardin, Senior Vice President, Insurance Program Managers Group

Charles Blanchet

How Near Real Time Flood Hazard Data Can Transform P&C

Learn how an operator of a constellation of radar satellites is changing the way the insurance industry is managing floods. See examples of data that can help you accurately and quickly size damage, improve the claims process, and even build new products like parametric offerings or move into untapped markets.

Charles Blanchet, VP of Solutions, ICEYE

Role of AI-ML, Big Data & IoT in Insurance sector

In the insurance industry, understanding and managing risk is paramount. Fortunately, it appears the bubble that had previously surrounded the industry, isolating it from the digital world, has popped. With the advancement of technology, the rise of the Internet of Things and the resulting influx of new solutions, capturing data to help mitigate risk is more possible now than ever before. Join us for this informative session as discuss where this happening and how it is impacting our industry.

Mark Reider, Head of Innovation, NFP

Differentiate with Digital Customer Engagement that Increases Loyalty and Business Opportunities

Homeowners are under-insured, forget to do preventative maintenance, are over-budget on remodels, lack financial visibility into their largest asset, and are unorganized with data about their home scattered everywhere. HomeZada is an all-in-one suite of apps for a digital home management platform that empowers homeowners to better manage, maintain, protect and improve their home. Insurance companies can provide a branded version of HomeZada that engages their clients beyond the policy which leads to better renewals rates, lower claims costs, and new sources of data to assess pricing and risk.

John Bodroz, Co-Founder, HomeZada

Panel Discussion: The $10B Bet: How can InsurTechs enable the commercial insurance value chain to deliver profitable and sustainable growth?

Moderator: Tracey Sharis, Senior Vice President, Director of Programs, Ironshore

Panellists:

Dawnmarie Black, Regional Director Northeast US, Lloyd's

Douglas Gahagan, Executive Vice President & Partner, Axon Underwriting, LLC

Rekha Skantharaja, President & CEO, Tangram Insurance

Anne Coulombe

Protecting insurance company & customer data in the world of cyber security

  • Data security is everyone’s business, what’s in your plan?
  • Lessons learned in qualifying and quantifying your data
  • Protecting the most critical data in the new world of cyber threats
  • Looking into the future -  be ready for the unexpected!

Anne Coulombe, Head of Data Protection, MassMutual

Closing remarks by Chairperson

End of Conference & Open Networking


Get the detailed PDF agenda by replying to marketing@altaworld.tech 

Sponsors and Exhibitors

Request sponsorship brochure at marketing@altaworld.tech


F.A.Q

  • Register for the virtual event by selecting the Buy Ticket option from the right corner of the website. Select a category which applies to you and fill out the information required to register on the pop-up window. Once you click on Buy Now, you will be redirected to Eventbrite website to complete the payment.

  • We are working diligently to prepare for this unique experience and will send you the necessary instructions within a couple of weeks of the event. Make sure that the email address associated with your registration is accurate and up to date so that there is no delay in receiving our communications.

  • The cost to register for the virtual conference is the same as the cost to register for the in-person conference. The cost to attend, however, is where you will see the potential savings. Consider that by attending virtually, you won’t need to book travel and lodging accommodations.

  • Most up to date computers and mobile devices such as laptops, desktops, and handheld tablets are capable of running the virtual event for you. We will share ‘How to run your event by step by step process’ once you are registered for the event.

  • During speaker sessions, we encourage you to ask questions at any time using public messages. You can also interact with individual speakers/attendees through private message option provided to each individual.

  • Your virtual conference registration includes access to all educational session recordings after the event concludes. Don’t worry, you can view any sessions you missed out on as soon as the recordings for those sessions are made available through credentials provided to you. Note, however, that not all sessions are being recorded but those that are will be available for you to access at no additional charge.

Newsletter

Stay updated with latest speaker additions, agenda updates and ongoings of the conference.

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