Head of Innovation
As Head of Innovation, Mark champions, develops and institutionalizes the innovation process for NFP both inside and outside the organization. As a catalyst for “what if” thinking Mark helps the practice areas re-think their processes to adapt to the changing needs of the customer and enhance business outcomes.
Mark has served in the insurance industry for over 25 years joining NFP’s corporate team in January 2010 to launch the company’s national benefits administration practice. He has since played an integral role in expanding the practice area to include HRIS consulting services, developing the NFP Marketplace – NFP’s exchange solution – and, most recently, launching NFP’s Innovation efforts and driving their Digital Transformation Strategy.
As a thought leader in the industry, Mark is the author of multiple articles and white papers, speaks regularly at industry events and conference panels, and sits on a number of technological advisory boards. Mark has a bachelor’s degree in finance from Pennsylvania State University and currently resides in Austin, TX with his wife and three children.