Registration

Start the day by checking in and collecting your delegate badge. This early window offers a quiet opportunity to connect with fellow attendees and explore the exhibition floor before the program begins.

Welcome Address

A brief introduction to the summit’s themes and objectives. This opening session welcomes delegates and sets the stage for two days of high-level industry collaboration.

Opening remarks by Chairperson

The Chairperson provides an industry outlook and frames the day's focus on digital evolution. This sets the strategic tone for the upcoming sessions on insurance innovation.

Vinita Jajware-Beatty, President, TIWA

Keynote: The Future of Insurance in a Digital World

Explore the shifting landscape of the insurance industry as technology redefines risk management. This keynote examines how digital tools are moving from emerging trends to core operational necessities.

Harry Storck, AVP Risk Control: Commercial Auto, CNA Insurance

Fireside Chat: AI and Machine Learning in Underwriting

Join industry experts for a focused discussion on how predictive models are refining risk assessment. The session covers the balance between automated efficiency and the essential human element in modern underwriting.

Panelists:

Arthur Borden, Middle Market Business Architect - Transformation, Nationwide

Joshua Hurd, Vice President – Inland Marine, Allied World Insurance Company

Presentation by Ondexx

A deep dive into specialized solutions designed to streamline insurance workflows and knowledge management. Learn how targeted technology can solve specific operational pain points and improve data accessibility.

Michael Greenhow, SVP of Customer Growth & Success, Ondexx

Networking Coffee Break

Take a breather and recharge with refreshments in the exhibition area. Use this time to discuss the morning’s insights and build new professional connections in a relaxed setting.

Panel Discussion: Cyber Insurance in the Age of Digital Transformation

As digital threats evolve, so must the coverage that protects against them. This panel explores the complexities of underwriting cyber risk and the growing demand for robust digital protection strategies.

Panelists:

Scott Anton, Associate Director-Risk, WTW

Erik Jarrin Peters, Chief Underwriter & SVP, MIC Global

Presentation by Lydonia

Explore how intelligent automation is scaling innovation across the insurance market. This session demonstrates how robotic process automation (RPA) and AI can drastically reduce administrative overhead.

Presentation by IBM

A look at enterprise-grade infrastructure and AI-driven insights from a global technology leader. Discover how hybrid cloud solutions are enabling insurers to modernize legacy systems with speed and security.

Panel Discussion: Innovation in Underwriting and Claims

Industry leaders discuss the practical application of data analytics to speed up claim cycles and improve underwriting accuracy. The conversation focuses on enhancing customer satisfaction through next-gen automation solutions.

Moderator:

Julianna Muir Founder & CEO, Vellum Insurance

Networking Lunch

Enjoy a seated lunch and engage in deeper conversations with peers and speakers. This is a prime opportunity to exchange ideas on the morning’s sessions in a professional social setting.

Presentation by Whatfix

A look at how digital adoption platforms drive modernization by simplifying the user experience. Learn how to empower employees to navigate complex new insurance software with ease and efficiency.

Fireside Chat: The Role of Insurtechs in Modernizing Insurance

This session explores the collaborative relationship between established carriers and agile tech startups. Discover how insurtech partnerships are accelerating the pace of digital transformation across the sector.

Panelists:

Karl Stark, Managing Director, Avondale Insurtech Ventures

Presentation by Outsystems

Explore the world of low-code development and its impact on insurance agility. Learn how custom-built digital applications can be deployed rapidly to meet changing market demands and customer needs.

Presentation by Sciencesoft

Specialized software engineering takes center stage in this session on emerging tech. Discover how custom software solutions can provide a distinct competitive edge in a crowded, data-driven market.

Networking Coffee Break

The final break of the day offers one last chance to visit the exhibition booths. Catch up on any missed conversations and prepare for the concluding technical and networking sessions.

Agenzee: Modernizing Licensing and Appointment Compliance

Focus on the regulatory side of the business with a session on automating compliance. Learn how to reduce administrative burdens and ensure accuracy in agent licensing and appointments.

Kevin Milner, Insurance Professional, Agenzee

Panel Discussion: The Future of Claims Processing with Automation

A look at the next frontier of claims handling, where automation meets strategic quality. Experts share insights on reducing friction in the claims journey through smart tech integration.

Julie Watson, Strategic Quality & Claims Leader, Gallagher Bassett

Closing Remarks & Evening Networking Reception

Wind down the first day with a summary of key takeaways followed by a cocktail reception. It’s the perfect atmosphere for informal networking and reflecting on the day’s highlights.

Drinks Reception & Open Networking