Speaker Details

Laurel Jordan
Insurance TPA Officer & Solutions Lead
Sutherland
She joins us from EXL Services where she was the Assistant Vice President of TPA Operations and Claims Center of Excellence Lead. Prior to that she spent over 23 years at DXC Technologies supporting multiple L & A Insurers across Technology platforms, Business Operations and Customer Experience domain as well as leading Client transitions and Conversions. Her early career was focused primarily on the Claims function, and she has continued to be a strong advocate for Claims Transformation and Digitalization. At Sutherland, Laurel will focus on developing the Insurance TPA offering and building out capabilities in partnership with our various Horizontals and Product and Platform teams.