VP – Personal Lines
Founders Insurance Company
As Vice President of Personal Lines for Founders Insurance Company, Shannon is known for revitalizing the claim operation. She creates sound strategies supported by data and industry trends which allows her to guide the organization through tremendously difficult times.
Shannon’s career in insurance began in 1997 with State Farm Insurance. There, Shannon gained significant experience in casualty and liability claims, subrogation, special investigations, human resources and company-wide claim management change efforts. After almost 17 years of remarkable service with State Farm, she joined Nationwide Insurance in San Antonio, Texas to lead the Texas Region of nonstandard auto claims. In 2016, Shannon relocated to Chicago and served as the Director of Loss Control for Ally Insurance. She built their first data and business analytics team, focused on risk management and loss control. In early 2018, Shannon became the Vice President of Founders Insurance Company where she is an Officer and Board Member.
Shannon holds several industry designations including the Chartered Property and Casualty Underwriter (CPCU), Associate in Claims (AIC) and Associate in Risk Management (ARM). She completed the Fraud Claims Law Associate (FCLA), Legal Principles Claim Specialist (LPCS) and Casualty Claim Law Associate (CCLA) designations.